Shipping Policy

Shipping Policy

At Gounica, we strive to provide you with a seamless shopping experience, including fast and reliable shipping. Please review our shipping policy below to understand how we process and deliver your orders.

Order Processing Time:

  • All orders are processed within 5 business days (excluding weekends and holidays) after receiving payment confirmation.

Shipping Methods:

  • We offer several shipping options to accommodate your needs. The available shipping methods and estimated delivery times are displayed at checkout.
  • Please note that shipping times are approximate and may vary depending on factors such as destination, shipping carrier, and unforeseen circumstances.

Shipping Rates:

  • Shipping rates are calculated based on the weight of your order, the shipping method selected, and the destination address.
  • You can view the shipping cost for your order during the checkout process before submitting your payment.

International Shipping:

  • We proudly offer international shipping to select countries. International orders may be subject to customs duties, taxes, or other fees imposed by the destination country. These charges are the responsibility of the recipient.
  • Please be aware that international shipping times may vary significantly depending on customs processing and other factors beyond our control.

Order Tracking:

  • Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status of your shipment.
  • If you encounter any issues with tracking your order or have questions about its status, please don't hesitate to contact our customer service team for assistance.

Shipping Address:

  • Please ensure that the shipping address provided during checkout is accurate and complete. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Delivery Delays:

  • While we make every effort to ensure timely delivery of your orders, please understand that occasional delays may occur due to factors beyond our control, such as severe weather conditions or carrier disruptions.
  • If your order is significantly delayed or if you have concerns about its status, please contact our customer service team, and we will do our best to assist you.

Questions or Concerns:

  • If you have any questions or concerns regarding our shipping policy or need assistance with your order, please don't hesitate to contact our customer service team. We are here to help and ensure your satisfaction with every purchase.

Thank you for shopping with [Your Store Name]! We appreciate your business and look forward to serving you again soon.